Frequently Asked Questions
Everything you need to know about your Ben Davis order and our heavy-duty workwear.
How do Ben Davis work pants fit compared to other brands?
Our heritage work pants are known for their 'Original Ben's' full cut, which offers a spacious fit through the seat and thighs. We recommend checking our size guide as many customers find our heavy-duty twill fabric has less stretch than standard retail chinos.
When will my order ship?
Standard orders are processed within 1-3 business days. Once shipped, you will receive a confirmation email with tracking information. Delivery typically takes 3-7 business days depending on your location.
What is your return and exchange policy?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please note that customized items or final sale clearance goods are not eligible for return.
Do you ship internationally?
Yes, Ben Davis® ships worldwide. International shipping rates and duties are calculated at checkout based on the destination country and package weight.
How should I care for my heavy-duty twill garments?
To preserve the durability and color of our workwear, we recommend machine washing in cold water with like colors and tumble drying on low heat. Avoid bleach to maintain the integrity of the fabric fibers.
Are your products covered by a warranty?
We stand by the quality of our craftsmanship. If you receive an item with a manufacturing defect, please contact our customer service team within 15 days of receipt to arrange for a replacement.